Frequently Asked Questions
Everything you need to know about ordering, shipping, and our products.
Our towels are dyed using chlorine-resistant processes that help them keep their colour even after repeated bleach and chemical exposure. They won't be completely immune to every chemical on the market, but they significantly outlast standard towels in salon and spa environments.
Yes. Many products include automatic quantity-based pricing. The more you add to your cart, the lower the per-unit cost. Savings are reflected at checkout with no coupon codes or extra steps.
Most orders ship within 1-2 business days and arrive within 3-7 business days depending on your location. Free shipping kicks in at $99 CAD for Canadian orders. We also ship internationally.
We ship coast to coast across Canada and internationally. Wherever your business is located, we can get your order to you.
Absolutely. We carry hotel-grade bed linens, bath towels, and pool towels designed for high-volume commercial laundering. Reach out if you need a custom quote for larger orders.
Yes. If you receive a damaged or defective product, contact us and we'll resolve it quickly. We want you to be confident in every order.
Yes. Towel District is proudly Canadian-owned and operated, shipping from Canada to customers across the country and internationally.